StockVyze

Scanner Issues

"No results found" when scanning

Symptoms: Scanner returns 0 results, but you expect matches

Common causes:

Filter too restrictive
- Try loosening thresholds (rsi(14) < 30 → rsi(14) < 35)
- Remove one condition at a time to find the blocker
- Test on a known watchlist first
Syntax error in filter
- Check for typos: sma(20) not sma20
- Operators: and not &&, or not ||
- See Formula Syntax
Symbol source issue
- Empty watchlist → 0 results
- Check watchlist has stocks: click "Edit Watchlist"
- Try universe:market to test filter
Market closed
- Some filters need intraday data
- Volume-based scans may fail pre-market

Solutions:

✅ Test with simple filter first:

c > 10

If this returns results, your filter is the problem.

✅ Check filter step-by-step:

# Start simple
c > sma(20)

# Add conditions one at a time
c > sma(20) and rsi(14) < 70

# Keep adding until results disappear
c > sma(20) and rsi(14) < 70 and v > sma(v, 20) * 2

✅ Use realistic thresholds:

rsi(14) < 30 → Few stocks
rsi(14) < 35 → More stocks
rsi(14) < 40 → Many stocks

"Syntax error" in formula

Symptoms: Red error message, scan won't run

Common mistakes:

❌ Wrong	✅ Correct	Reason
`sma20`	`sma(20)`	Functions need parentheses
`c > 100 AND v > 1M`	`c > 100 and v > 1000000`	Lowercase `and`, no abbreviations
`rsi < 30`	`rsi(14) < 30`	Missing period parameter
`price > 50`	`c > 50`	Use `c` not `price`
`ma(50)`	`sma(50)`	Use `sma` not `ma`
`c > sma(20) && v > 1M`	`c > sma(20) and v > 1000000`	Use words not symbols

Solution:

✅ Copy a working example from Cookbook recipes

✅ Build formula incrementally:

Start: c > 10
Add: c > 10 and rsi(14) < 50
Add: c > 10 and rsi(14) < 50 and v > sma(v, 20)

Scanner is slow (> 10 seconds)

Symptoms: Scan takes forever, shows "Loading..."

Causes:

Universe scan on first run
- universe:market scans 7,000+ stocks
- First run warms cache (3-5 seconds)
- Subsequent runs faster (1-2 seconds)
Complex formula
- Many nested functions slow down
- Example: sma(rsi(14), 20) > 50 and macd() > macd_signal() and ...
Network issues
- Slow connection to server
- Check internet speed

Solutions:

✅ Use watchlists for testing:

Scan 50 stocks = 0.5 seconds
Perfect for iterating on formulas

✅ Simplify complex formulas:

Remove unnecessary conditions
Pre-filter by market cap: market_cap > 1B and ...

✅ Wait for cache warm-up:

First scan after market open = slower
Second scan = fast

Results look wrong

Symptoms: Stock appears in results but shouldn't match filter

Debugging:

Check current values
- Look at the displayed columns
- Does rsi(14) actually show < 30?
- Add columns to verify: c, sma(20), etc.
Data delay
- Results are 5-minute delayed
- Price may have moved since scan
- Refresh page to get latest data
Misunderstanding formula
- roc(1) = 1-day return (not 1% return)
- v > 1000000 = volume > 1 million shares
- market_cap > 1B needs 1000000000 not 1B

Solution:

✅ Add debug columns:

# If filter is: rsi(14) < 30 and c > sma(50)
# Add columns: rsi(14), c, sma(50)
# Verify each value manually

✅ Test on single stock:

Create watchlist with 1 stock (e.g., AAPL)
Run filter on that watchlist
Should be obvious if it matches or not

Workspace Issues

Pane won't open / blank screen

Symptoms: Click tool, nothing happens or white screen

Solutions:

✅ Hard refresh:

Mac: Cmd + Shift + R
Windows: Ctrl + Shift + R
Clears cache and reloads

✅ Check browser console:

F12 → Console tab
Look for red errors
Screenshot and report if found

✅ Try different browser:

Chrome (recommended)
Firefox
Safari
Edge

✅ Clear site data:

Browser Settings → Privacy → Site Data
Find stockvyze.com → Clear
Reload page

Keyboard shortcuts not working

Symptoms: Pressing k, a, ? does nothing

Solutions:

✅ Click outside inputs:

Click on empty workspace area
Then press shortcut

✅ Disable extensions temporarily:

Test in incognito mode
If works → extension conflict

✅ Use mouse alternatives:

k → Click "+" icon to add pane
? → Click "?" help button
Cmd+K → Click search box

Can't split/resize panes

Solutions:

✅ Use the Split button:

Click the pane Split button
Choose Left, Right, Above, or Below
Press Esc to cancel split mode

✅ Check maximized state:

If pane is maximized, restore it first
Double-click the pane header or use More → Restore
Then split

✅ Resize handle:

Hover between panes for resize cursor
Click and drag border

Watchlist Issues

Watchlist not showing in scanner

Solutions:

✅ Check watchlist has stocks:

Open Watchlist pane (Cmd+K → Watchlist)
Should show at least 1 stock
If empty, add stocks

✅ Use correct syntax:

wl[Tech Stocks]        # ✅ Correct (with spaces)
wl[MyWatchlist]        # ✅ Correct (no spaces)
wl(Tech Stocks)        # ❌ Wrong (use brackets)
"Tech Stocks"          # ❌ Wrong (not a watchlist)

✅ Special characters:

Avoid: [], {}, () in watchlist names
Use: Letters, numbers, spaces, hyphens

Can't add stock to watchlist

✅ Check duplicate:

Stock may already be in watchlist
Scroll to verify

✅ Refresh watchlist:

Close and reopen Watchlist pane
Sometimes state gets stale

✅ Create new watchlist:

"New Watchlist" button
Add stock to fresh list
Test if it works

Data Issues

"Symbol not found"

✅ Search for company name:

Cmd+K → Type company name
Find current ticker

✅ Check if U.S.-listed:

Must trade on NYSE, NASDAQ, or AMEX
OTC/pink sheets not supported

✅ Verify inline syntax:

s:AAPL,MSFT,GOOGL                # ✅ Correct
s:AAPL MSFT GOOGL                # ❌ Use commas between symbols
AAPL,MSFT,GOOGL                  # ❌ Missing s: prefix

Prices seem outdated

✅ Check market hours:

Market open: 9:30 AM - 4:00 PM ET
Pre-market/after-hours slower updates

✅ Refresh results:

Click "Apply" button again

✅ Wait 5 minutes:

Data updates every 5 minutes by design

Missing fundamental data

✅ Filter out nulls:

market_cap > 100M and pe > 0

✅ Check stock type:

Common stocks: ✅ Full data
ETFs: ⚠️ Limited fundamentals
Warrants: ❌ No fundamentals

Live Screen Issues

No notifications from live screen

✅ Check live screen settings:

Click gear icon → Notifications
Ensure alerts enabled

✅ Browser permissions:

Allow notifications for stockvyze.com

✅ Keep tab open:

Live updating requires the tab/browser to stay active

Can't save as live screen

✅ Apply filter first:

Must click "Apply" at least once

✅ Fix formula errors:

Resolve red validation text

✅ Check if already saved:

Look at workspace tabs

Performance Issues

App is slow / laggy

✅ Close unused screens:

Each live screen keeps polling
Keep 3-5 active max

✅ Split large watchlists:

Break 1,000-stock lists into smaller ones

✅ Update browser & close other heavy tabs

Network errors / timeouts

✅ Check internet (speed test)
✅ Disable VPN temporarily
✅ Whitelist stockvyze.com if behind firewall
✅ Retry later (server hiccups auto-resolve)

"Invalid credentials"

✅ Reset password via "Forgot Password"

✅ Check email spelling

✅ Clear autofill if browser stored old password

Session expired / logged out

✅ Normal: S

Scanner Issues

"No results found" when scanning

Symptoms: Scanner returns 0 results, but you expect matches

Common causes:

Filter too restrictive
- Try loosening thresholds (rsi(14) < 30 → rsi(14) < 35)
- Remove one condition at a time to find the blocker
- Test on a known watchlist first
Syntax error in filter
- Check for typos: sma(20) not sma20
- Operators: and not &&, or not ||
- See Formula Syntax
Symbol source issue
- Empty watchlist → 0 results
- Check watchlist has stocks: click "Edit Watchlist"
- Try universe:market to test filter
Market closed
- Some filters need intraday data
- Volume-based scans may fail pre-market

Solutions:

✅ Test with simple filter first:

c > 10

If this returns results, your filter is the problem.

✅ Check filter step-by-step:

# Start simple
c > sma(20)

# Add conditions one at a time
c > sma(20) and rsi(14) < 70

# Keep adding until results disappear
c > sma(20) and rsi(14) < 70 and v > sma(v, 20) * 2

✅ Use realistic thresholds:

rsi(14) < 30 → Few stocks
rsi(14) < 35 → More stocks
rsi(14) < 40 → Many stocks

"Syntax error" in formula

Symptoms: Red error message, scan won't run

Common mistakes:

❌ Wrong	✅ Correct	Reason
`sma20`	`sma(20)`	Functions need parentheses
`c > 100 AND v > 1M`	`c > 100 and v > 1000000`	Lowercase `and`, no abbreviations
`rsi < 30`	`rsi(14) < 30`	Missing period parameter
`price > 50`	`c > 50`	Use `c` not `price`
`ma(50)`	`sma(50)`	Use `sma` not `ma`
`c > sma(20) && v > 1M`	`c > sma(20) and v > 1000000`	Use words not symbols

Solution:

✅ Copy a working example from Cookbook recipes

✅ Build formula incrementally:

Start: c > 10
Add: c > 10 and rsi(14) < 50
Add: c > 10 and rsi(14) < 50 and v > sma(v, 20)

Scanner is slow (> 10 seconds)

Symptoms: Scan takes forever, shows "Loading..."

Causes:

Universe scan on first run
- universe:market scans 7,000+ stocks
- First run warms cache (3-5 seconds)
- Subsequent runs faster (1-2 seconds)
Complex formula
- Many nested functions slow down
- Example: sma(rsi(14), 20) > 50 and macd() > macd_signal() and ...
Network issues
- Slow connection to server
- Check internet speed

Solutions:

✅ Use watchlists for testing:

Scan 50 stocks = 0.5 seconds
Perfect for iterating on formulas

✅ Simplify complex formulas:

Remove unnecessary conditions
Pre-filter by market cap: market_cap > 1B and ...

✅ Wait for cache warm-up:

First scan after market open = slower
Second scan = fast

Results look wrong

Symptoms: Stock appears in results but shouldn't match filter

Debugging:

Check current values
- Look at the displayed columns
- Does rsi(14) actually show < 30?
- Add columns to verify: c, sma(20), etc.
Data delay
- Results are 5-minute delayed
- Price may have moved since scan
- Refresh page to get latest data
Misunderstanding formula
- roc(1) = 1-day return (not 1% return)
- v > 1000000 = volume > 1 million shares
- market_cap > 1B needs 1000000000 not 1B

Solution:

✅ Add debug columns:

# If filter is: rsi(14) < 30 and c > sma(50)
# Add columns: rsi(14), c, sma(50)
# Verify each value manually

✅ Test on single stock:

Create watchlist with 1 stock (e.g., AAPL)
Run filter on that watchlist
Should be obvious if it matches or not

Workspace Issues

Pane won't open / blank screen

Symptoms: Click tool, nothing happens or white screen

Solutions:

✅ Hard refresh:

Mac: Cmd + Shift + R
Windows: Ctrl + Shift + R
Clears cache and reloads

✅ Check browser console:

F12 → Console tab
Look for red errors
Screenshot and report if found

✅ Try different browser:

Chrome (recommended)
Firefox
Safari
Edge

✅ Clear site data:

Browser Settings → Privacy → Site Data
Find stockvyze.com → Clear
Reload page

Keyboard shortcuts not working

Symptoms: Pressing k, a, ? does nothing

Solutions:

✅ Click outside inputs:

Click on empty workspace area
Then press shortcut

✅ Disable extensions temporarily:

Test in incognito mode
If works → extension conflict

✅ Use mouse alternatives:

k → Click "+" icon to add pane
? → Click "?" help button
Cmd+K → Click search box

Can't split/resize panes

Solutions:

✅ Use the Split button:

Click the pane Split button
Choose Left, Right, Above, or Below
Press Esc to cancel split mode

✅ Check maximized state:

If pane is maximized, restore it first
Double-click the pane header or use More → Restore
Then split

✅ Resize handle:

Hover between panes for resize cursor
Click and drag border

Watchlist Issues

Watchlist not showing in scanner

Solutions:

✅ Check watchlist has stocks:

Open Watchlist pane (Cmd+K → Watchlist)
Should show at least 1 stock
If empty, add stocks

✅ Use correct syntax:

wl[Tech Stocks]        # ✅ Correct (with spaces)
wl[MyWatchlist]        # ✅ Correct (no spaces)
wl(Tech Stocks)        # ❌ Wrong (use brackets)
"Tech Stocks"          # ❌ Wrong (not a watchlist)

✅ Special characters:

Avoid: [], {}, () in watchlist names
Use: Letters, numbers, spaces, hyphens

Can't add stock to watchlist

✅ Check duplicate:

Stock may already be in watchlist
Scroll to verify

✅ Refresh watchlist:

Close and reopen Watchlist pane
Sometimes state gets stale

✅ Create new watchlist:

"New Watchlist" button
Add stock to fresh list
Test if it works

Data Issues

"Symbol not found"

✅ Search for company name:

Cmd+K → Type company name
Find current ticker

✅ Check if U.S.-listed:

Must trade on NYSE, NASDAQ, or AMEX
OTC/pink sheets not supported

✅ Verify inline syntax:

s:AAPL,MSFT,GOOGL                # ✅ Correct
s:AAPL MSFT GOOGL                # ❌ Use commas between symbols
AAPL,MSFT,GOOGL                  # ❌ Missing s: prefix

Prices seem outdated

✅ Check market hours:

Market open: 9:30 AM - 4:00 PM ET
Pre-market/after-hours slower updates

✅ Refresh results:

Click "Apply" button again

✅ Wait 5 minutes:

Data updates every 5 minutes by design

Missing fundamental data

✅ Filter out nulls:

market_cap > 100M and pe > 0

✅ Check stock type:

Common stocks: ✅ Full data
ETFs: ⚠️ Limited fundamentals
Warrants: ❌ No fundamentals

Live Screen Issues

No notifications from live screen

✅ Check live screen settings:

Click gear icon → Notifications
Ensure alerts enabled

✅ Browser permissions:

Allow notifications for stockvyze.com

✅ Keep tab open:

Live updating requires the tab/browser to stay active

Can't save as live screen

✅ Apply filter first:

Must click "Apply" at least once

✅ Fix formula errors:

Resolve red validation text

✅ Check if already saved:

Look at workspace tabs

Performance Issues

App is slow / laggy

✅ Close unused screens:

Each live screen keeps polling
Keep 3-5 active max

✅ Split large watchlists:

Break 1,000-stock lists into smaller ones

✅ Update browser & close other heavy tabs

Network errors / timeouts

✅ Check internet (speed test)
✅ Disable VPN temporarily
✅ Whitelist stockvyze.com if behind firewall
✅ Retry later (server hiccups auto-resolve)

"Invalid credentials"

✅ Reset password via "Forgot Password"

✅ Check email spelling

✅ Clear autofill if browser stored old password

Session expired / logged out

✅ Normal: S

Common Issues & Solutions

Common Issues & Solutions